Compassionate and Safe Hoarding Cleanup Services

What Are Hoarding Cleaning & Decluttering Services?

Hoarding cleanup services are more than just “cleaning.” It’s a careful process designed to remove excessive belongings, address health hazards, and restore a safe living environment. Our decluttering services help families, seniors, landlords, and individuals in Vancouver who are struggling with overwhelming clutter.

Drag your mouse or finger over the photos to reveal the Before ‑ and ‑ After transformation.

Before hoarding job - kitchenAfter hoarding job - kitchen

You’re in Good Company

These reviews come from customers who rely on us for fast, friendly, and dependable service.

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Sarvagnya S profile picture
Sarvagnya S
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I honestly can’t thank this team enough. What they did for me today meant so much more than just a cleaning. It was a very emotional experience, and seeing my home finally feel clean, fresh, and livable again meant everything. Jodie, Farren, and Melissa were absolutely incredible. They were so kind, friendly, and warm from the moment they arrived, and made the entire experience feel comfortable. It never felt like I had strangers in my home, and I truly couldn’t have asked for a better team to help me through this. There was also someone who helped with the disposal and transportation — I’m so sorry I forgot your name, but thank you as well for your help. It was all part of making this come together. I’m genuinely so grateful to each of you for the work you did and the way you did it. You made a difficult situation feel lighter, and I’ll always appreciate that. For anyone reading this, I would highly recommend them for professional and compassionate hoarding and cleaning services. Wishing you all the very best in life. I’m sure you’ll continue to make many more people smile. :)
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Sarah Jack profile picture
Sarah Jack
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I was absolutely terrified prior to the team members coming to help me clean up my mother and brother's hoard after they left the family home. However, my fears were quelled about five minutes into working with Scott. The whole team that worked with me was fantastic, but a special shout-out to Scott who chatted with me as he worked like we were old friends. He was kind, compassionate, and worked with a whirlwind-like efficiency that was shocking. I could only afford to book them for one day, and in that time they got the main, community areas of the house cleaner than they had been in ten years. Scott gave me good advice and resources for any work that needed to be done in the future, and kept reassuring me that this was just a Tuesday for him. I was afraid of being judged for not being able to keep up with housework while living with two mentally ill hoarders, and he was so nice about everything. The whole day felt more like fun than work, and I am forever grateful for what 1st Hoarding Clean Up did for me.
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May Hen profile picture
May Hen
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From the first phone call and first visit, the team at 1st Hoarders was gentle, non-judgemental, kind and compassionate. I had a short window of time (less than 2-weeks) to clean a house that had been severely neglected. I found the team of workers to be incredibly compassionate, responsible and respectful of the property and items they disposed of. They ensured everything on my list was taken care of and explained the process thoroughly. I would not hesitate to reccommend them for small and large jobs. It's been life changing for the occupants and for myself to see the transformation of what they can do. In short, 'miracle workers' is the understatement of the year in terms of their services.
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Theo Madeley profile picture
Theo Madeley
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When I contacted 1st Hoarding Clean Up in the middle of December, I had reached a crisis point regarding the state of my living space. And let’s not forget the shame associated with hoarding. But on the first day I met this amazing crew - Scott, Dave, and the rest of the crew (who names I can remember and I sincerely apologize) - I was immediately put at ease. They were so re-assuring, polite, and respectful and included me in part of their plans to sort things out. They always checked-in with me re items they weren’t sure should be discarded or not. Any anxiety I had was relieved by their professionalism. They worked diligently and the clean-up was amazing. I would highly recommend 1sr Hoarding Clean Up and especially Scott, Dave, and company to anyone who needs help facing hoarding issues that are overwhelming them.
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Kathleen Dobray profile picture
Kathleen Dobray
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We used 1st Hoarding Clean up to help my elderly grandfather declutter after a stay in the hospital. Initially he was very hesitant to allow anyone to help, but the tech Jerry was so kind and professional, my grandfather quickly warmed up to the idea. They removed so much unnecessary stuff and really helped to make his home more functional.
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David Lupul profile picture
David Lupul
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I can not thank you enough for giving me my life back. Truly impressive at how clean the crew were able to get my place. Most importantly, managing it all within my limited budget!!
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Whitney Thompson profile picture
Whitney Thompson
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Hired this company after a tenant left our rental an absolute mess. These guys responded quick. They showed up in a clean discrete vehicle and got the job done the same day! Jerry was so warm and helpful. Kudos to the team!!!
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Myrna Grist profile picture
Myrna Grist
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This company has the best people working for them. My home had become a bit of a nightmare and I was very embarrassed. From top to bottom they all treated me kindly and were quite wonderful to me. They also did a great job of cleaning and sorting things with me. I would highly recommend them to anyone suffering from having a very dirty home and helping with clutter and also removing unwanted items.

Transform Your Space with Compassionate Hoarding Cleaning Services

Whether you need help with a single room or an entire home, our team approaches every job with empathy and professionalism.

If you or a loved one is overwhelmed by hoarding or severe clutter, you don’t have to face it alone. At 1st Hoarding Cleanup, we provide compassionate, discreet, and professional hoarding cleanup and decluttering services in Vancouver and the surrounding area. Our goal is to restore homes to safe, livable spaces while treating every client with dignity and respect.

Hoarding cleanup isn’t just a deep clean — it’s a specialized process that often requires protective gear, proper equipment, and trained professionals. That’s because the environment may contain biohazards such as mould, rodent droppings, decaying food, or even structural damage. Safety, health, and respectful handling of personal belongings are all top priorities in this kind of cleanup. 

Before & After Hoarding Cleanup Services Results

Before picture of a hoarding cleanup job in a living room

Before Hoarding Cleanup — A Cluttered Living Space

After picture of a hoarding cleanup job in a living room

After Hoarding Cleanup — A Safe and Restored Home

If you or a loved one are overwhelmed by clutter and looking for a fresh start, our hoarding cleanup services are here to help. We understand that hoarding can be a challenging situation, both emotionally and physically. Our team provides compassionate and professional services designed to restore order to your space while respecting your individual needs. Whether it’s a small room or an entire home, we are committed to transforming your environment into a safe and welcoming space.

Our professional, highly-skilled team will employ a “Keep-Toss-Donate” sorting system. We also provide deep cleaning services – if requested – after the property has been cleared, which leaves the property hygienic and safe for re-entry.

If assistance with organization is required we can provide guidance and options. The end result is a total transformation! A fresh, hygienically clean and manageable space, ready for what comes next!

Our Step-by-Step Hoarding cleaning and Decluttering Process

Every hoarding cleanup job starts with a free assessment and complimentary walkthrough as seen in this image

1. Free Assessment & Complimentary Walkthrough

We begin with a free, no-obligation assessment, which includes a complimentary walkthrough of the property. This allows our team to evaluate the clutter, identify potential hazards, and develop a personalized cleanup plan. Once you approve the plan, we can get started immediately, ensuring a fast, safe, and stress-free cleanup process.

The second step in hoarding cleanup jobs is sorting & decluttering

2. Sorting & Decluttering

Together with you or your representative, we carefully sort belongings into categories: keep, donate, recycle, or dispose. Nothing is removed without approval.

The third step in hoarding cleanup is safe removal and disposal​

3. Safe Removal & Disposal

We responsibly remove furniture, household items, and debris. Usable items may be donated, while hazardous materials are handled safely and legally.

The last step in hoarding cleanup is deep cleaning and sanitization​

4. Deep Cleaning & Sanitization

After clutter is cleared, our team provides detailed cleaning and sanitization. We are also trained to address issues like pests or biohazards if needed.

Why Choose 1st Hoarding Clean Up?

  • Compassionate & Non-Judgemental Approach: We understand that hoarding is sensitive. Our trained staff provide support without judgment, focusing on care, privacy, and respect.
  • Custom solutions to fit your needs: We tailor our approach to fit the unique needs of each client, ensuring effective and respectful service.
  • Local Vancouver Experts: As a trusted local company, 1st Hoarding Clean Up proudly serves Vancouver and surrounding cities, offering quick response times and dependable service.
  • Safety First: We prioritize the safety and well-being of our clients, using appropriate protocols throughout the cleanup process.
  • Over 25 years of experience and expertise.

What We Do

Tell Us What You Need

Use this form to ask questions, request pricing, or book a no‑obligation walkthrough. We respond quickly, usually within 2 hours.

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    Questions Are Completely Normal

    Feeling unsure is common. These questions explain how our process works and what you can expect. If anything is still unclear, we’d be happy to talk with you directly.

    How much does hoarding cleanup cost in Vancouver?

    It depends on the size of the property, amount of clutter, and whether biohazards are involved. We offer free estimates so you know exactly what to expect.

    Hoarding cleanup focuses on situations where extreme clutter creates safety or health risks and often requires specialized, compassionate support. Decluttering services handle everyday disorganization, helping people tidy and optimize their space without the deeper emotional or environmental challenges associated with hoarding.

    Yes. All hoarding cleanup services are handled with complete discretion. We protect your privacy, avoid judgment, and ensure that your situation is treated respectfully at every step.

    You’re welcome to be present, but it’s not required. Many clients prefer to step away while our team works. We keep you updated and follow your instructions throughout the process.

    The timeline depends on the size of the home, the level of clutter, and any safety concerns. Smaller projects may take a day, while larger or more complex situations can take several days. We provide a clear estimate after the walkthrough.

    Yes. Junk removal is included in our hoarding cleanup process, and we can also set aside items for donation. We sort belongings carefully, follow your instructions, and make sure everything is handled respectfully and responsibly.