Testimonials
EXCELLENT Based on 10 reviews May Hen2025-04-14Trustindex verifies that the original source of the review is Google. From the first phone call and first visit, the team at 1st Hoarders was gentle, non-judgemental, kind and compassionate. I had a short window of time (less than 2-weeks) to clean a house that had been severely neglected. I found the team of workers to be incredibly compassionate, responsible and respectful of the property and items they disposed of. They ensured everything on my list was taken care of and explained the process thoroughly. I would not hesitate to reccommend them for small and large jobs. It's been life changing for the occupants and for myself to see the transformation of what they can do. In short, 'miracle workers' is the understatement of the year in terms of their services. Theo Madeley2025-01-08Trustindex verifies that the original source of the review is Google. When I contacted 1st Hoarding Clean Up in the middle of December, I had reached a crisis point regarding the state of my living space. And let’s not forget the shame associated with hoarding. But on the first day I met this amazing crew - Scott, Dave, and the rest of the crew (who names I can remember and I sincerely apologize) - I was immediately put at ease. They were so re-assuring, polite, and respectful and included me in part of their plans to sort things out. They always checked-in with me re items they weren’t sure should be discarded or not. Any anxiety I had was relieved by their professionalism. They worked diligently and the clean-up was amazing. I would highly recommend 1sr Hoarding Clean Up and especially Scott, Dave, and company to anyone who needs help facing hoarding issues that are overwhelming them. Kathleen Dobray2023-03-03Trustindex verifies that the original source of the review is Google. We used 1st Hoarding Clean up to help my elderly grandfather declutter after a stay in the hospital. Initially he was very hesitant to allow anyone to help, but the tech Jerry was so kind and professional, my grandfather quickly warmed up to the idea. They removed so much unnecessary stuff and really helped to make his home more functional. David Lupul2023-02-22Trustindex verifies that the original source of the review is Google. I can not thank you enough for giving me my life back. Truly impressive at how clean the crew were able to get my place. Most importantly, managing it all within my limited budget!! Whitney Thompson2022-10-05Trustindex verifies that the original source of the review is Google. Hired this company after a tenant left our rental an absolute mess. These guys responded quick. They showed up in a clean discrete vehicle and got the job done the same day! Jerry was so warm and helpful. Kudos to the team!!! Myrna Grist2022-01-28Trustindex verifies that the original source of the review is Google. This company has the best people working for them. My home had become a bit of a nightmare and I was very embarrassed. From top to bottom they all treated me kindly and were quite wonderful to me. They also did a great job of cleaning and sorting things with me. I would highly recommend them to anyone suffering from having a very dirty home and helping with clutter and also removing unwanted items. Jamie Fairweather2019-10-18Trustindex verifies that the original source of the review is Google. The guys at 1st Hoarding Cleanup were very professional and provided us with top notch service to assist a client of ours to go through their items and reduce to the point to be able to move into a 1 bedroom apartment. They also arranged to dispose of all the unwanted items.
“The client was very impressed with your team’s professionalism & compassion, thanks for doing a good job in such trying circumstances” ~ J. Carruthers
“I had to write to you regarding the work your company did recently on East 10th Ave. I wanted you to know how impressed I was with the way Scott handled this job. I think I may have still been in shock, but from the second Scott arrived I knew we were in good hands. He was prompt, compassionate and professional. Your business is much more than a cleaning service, you help people begin the process of putting their lives back together. And I thank you both.” ~ Sincerely, J. Graham
“Yesterday your company did a clean-up at one of our developments in Abbotsford. Just wanted to thank you for the excellent work done.” ~ Thanks J. Fox
“Thank You Brian, This would have been an impossible task without your help. You came highly recommended and I can see why.” ~ Regards, Adriana
“On Saturday, April 20th your team went to my niece’s apartment to do a clean-up job. Thank you. I had not been to the apartments before and did not know exactly how much clean up your crew would do. So it was with relief and gratitude when I saw the immaculate job that was done. You do work that most people do not even imagine having to do.” ~ J. Spiers
“I have been meaning to drop you a note of thanks and appreciation for your particularly personal service in dealing with the clean up of the unit here in New Westminster. I was very impressed with your immediate response, your thoroughness, your fair price, and as I said your personal touch. Do pass along my appreciation to the guys that attended here.” ~ C. McKenzie
we are here to help
When you call, our friendly office staff will discuss with you the specifics of the hoarding situation, explain our cleanup process, alongside provide you with an estimated timeline and a quote based on this conversation. We can also arrange a time for one of our highly trained Project Managers to come by for a complimentary assessment.