Talk to a Hoarding Cleanup Specialist Today!

Hoarding Cleanup Services in Vancouver & the Lower Mainland

Expert, confidential support to help you sort, clear, and restore your living space safely.

Hoarding cleanup is never just about removing items — it’s about restoring safety, dignity, and peace at home. Our compassionate team provides hoarding cleanup services and hoarding help across Vancouver and the Lower Mainland, supporting individuals and families through a respectful, step‑by‑step process.

Rest assured, you stay in control at every stage, and nothing is removed without your permission. Whether you’re overwhelmed or helping a loved one, we offer confidential, non‑judgemental cleaning services for hoarders that make your home safe and livable again.

If you or a loved one needs hoarding help in Vancouver, our team is here to support you with compassion and respect.

You’re Safe Here

No judgement — ever
You stay in full control
Nothing removed without permission
100% confidential service
Step‑by‑step support at your pace
Local Vancouver team you can trust

Don't know where to begin?
Our team will guide you at every step. 100% Confidential

See what’s possible with the right team.

Slide to see actual homes we’ve restored. Your space can look like this.

Before and after pictures of a hoarded house showing the cluttered hallway.

Before and after pictures of a cluttered living room before we cleaned it up

Before and after pictures of a cluttered living room after we cleaned it up.

Before and after pictures of a hoarded attic

Before and after pictures of the hoarded attic after cleanup has been completed

What customers say about us

      EXCELLENT  
   Based on 13 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Sarvagnya S 
 
 
 
 Trustindex verifies that the original source of the review is Google. I honestly can’t thank this team enough. What they did for me today meant so much more than just a cleaning. It was a very emotional experience, and seeing my home finally feel clean, fresh, and livable again meant everything.

Jodie, Farren, and Melissa were absolutely incredible. They were so kind, friendly, and warm from the moment they arrived, and made the entire experience feel comfortable. It never felt like I had strangers in my home, and I truly couldn’t have asked for a better team to help me through this.

There was also someone who helped with the disposal and transportation — I’m so sorry I forgot your name, but thank you as well for your help. It was all part of making this come together.

I’m genuinely so grateful to each of you for the work you did and the way you did it. You made a difficult situation feel lighter, and I’ll always appreciate that.

For anyone reading this, I would highly recommend them for professional and compassionate hoarding and cleaning services.

Wishing you all the very best in life. I’m sure you’ll continue to make many more people smile. :)
  
 
      Posted on Google  
   
   Sarah Jack 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was absolutely terrified prior to the team members coming to help me clean up my mother and brother's hoard after they left the family home. However, my fears were quelled about five minutes into working with Scott. The whole team that worked with me was fantastic, but a special shout-out to Scott who chatted with me as he worked like we were old friends. He was kind, compassionate, and worked with a whirlwind-like efficiency that was shocking. I could only afford to book them for one day, and in that time they got the main, community areas of the house cleaner than they had been in ten years. Scott gave me good advice and resources for any work that needed to be done in the future, and kept reassuring me that this was just a Tuesday for him. I was afraid of being judged for not being able to keep up with housework while living with two mentally ill hoarders, and he was so nice about everything. The whole day felt more like fun than work, and I am forever grateful for what 1st Hoarding Clean Up did for me.
  
 
      Posted on Google  
   
   May Hen 
 
 
 
 Trustindex verifies that the original source of the review is Google. From the first phone call and first visit, the team at 1st Hoarders was gentle, non-judgemental, kind and compassionate.  I had a short window of time (less than 2-weeks) to clean a house that had been severely neglected. I found the team of workers to be incredibly compassionate, responsible and respectful of the property and items they disposed of. They ensured everything on my list was taken care of and explained the process thoroughly. I would not hesitate to reccommend them for small and large jobs. It's been life changing for the occupants and for myself to see the transformation of what they can do. In short, 'miracle workers' is the understatement of the year in terms of their services.
  
 
      Posted on Google  
   
   Theo Madeley 
 
 
 
 Trustindex verifies that the original source of the review is Google. When I contacted 1st Hoarding Clean Up in the middle of December, I had reached a crisis point regarding the state of my living space. And let’s not forget the shame associated with hoarding. But on the first day I met this amazing crew - Scott, Dave, and the rest of the crew (who names I can remember and I sincerely apologize) - I was immediately put at ease. They were so re-assuring, polite, and respectful and included me in part of their plans to sort things out. They always checked-in with me re items they weren’t sure should be discarded or not. Any anxiety I had was relieved by their professionalism. They worked diligently and the clean-up was amazing. I would highly recommend 1sr Hoarding Clean Up and especially Scott, Dave, and company to anyone who needs help facing hoarding issues that are overwhelming them.
  
 
      Posted on Google  
   
   Kathleen Dobray 
 
 
 
 Trustindex verifies that the original source of the review is Google. We used 1st Hoarding Clean up to help my elderly grandfather declutter after a stay in the hospital. Initially he was very hesitant to allow anyone to help, but the tech Jerry was so kind and professional, my grandfather quickly warmed up to the idea. They removed so much unnecessary stuff and really helped to make his home more functional.
  
 
      Posted on Google  
   
   David Lupul 
 
 
 
 Trustindex verifies that the original source of the review is Google. I can not thank you enough for giving me my life back. Truly impressive at how clean the crew were able to get my place. Most importantly, managing it all within my limited budget!!
  
 
      Posted on Google  
   
   Whitney Thompson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Hired this company after a tenant left our rental an absolute mess. These guys responded quick. They showed up in a clean discrete vehicle and got the job done the same day!

Jerry was so warm and helpful.

Kudos to the team!!!
  
 
      Posted on Google  
   
   Myrna Grist 
 
 
 
 Trustindex verifies that the original source of the review is Google. This company has the best people working for them. My home had become a bit of a nightmare and I was very embarrassed. From top to bottom they all treated me kindly and were quite wonderful to me. They also did a great job of cleaning and sorting things with me. I would highly recommend them to anyone suffering from having a very dirty home and helping with clutter and also removing unwanted items.

Our Step‑by‑Step Hoarding Cleanup Process

As a professional hoarder cleaning company, we design our process to keep you in control while ensuring a safe, respectful cleanup. We understand that every hoarding situation is unique, which is why we offer a complimentary walkthrough with our experienced project managers. This free, no-obligation assessment allows us to evaluate the severity of the cleanup, discuss your specific concerns, and create a tailored plan that suits your needs. Our goal is to provide clarity, transparency, and a stress-free experience from the very start.

By assessing the space in person, we can offer realistic timelines, cost estimates, and the best approach to restoring a safe and livable environment. No hidden fees, no surprises—just expert guidance to help you take the first step toward a cleaner, healthier space.

Our team is here to assist you in navigating this delicate process with the utmost care and respect, whether it is a hoarding cleaning, an estate cleanout, or simply you or a member of your family are downsizing.

Step 1: The Free, No-Obligation Walkthrough (The Foundation)

Before any work begins, we conduct a private on-site visit. This isn’t just an inspection; it’s a conversation. This step is 100% free and serves two vital purposes:

Understanding Your Vision: We sit down with you (or the family) to discuss your specific goals. Do you need a single room cleared for a medical bed? Is there a deadline for a move or an inspection? We ask the right questions to ensure our plan aligns with your emotional and physical needs.
Precision Planning: Hoarding situations are unique. By seeing the environment firsthand, we can provide an accurate, fixed quote and a realistic timeline for completion. This eliminates “surprise fees” and gives you the peace of mind of knowing exactly what to expect.

Step 2: Goal-Aligned Strategy

Based on the walkthrough, we build a custom “Game Plan.” We identify the “Must-Save” areas—like a home office or a kitchen—and establish a sequence of work that minimizes stress. We coordinate logistics, such as dumpster placement and donation pick-ups, so you don’t have to worry about a thing.

Step 3: Strategic Sorting & Asset Recovery

Our team arrives with a “Search and Rescue” mindset. We don’t just clear rooms; we sift through items with care.

The “Gold Mine” Protocol: We are trained to look for lost valuables—jewelry, cash, heirlooms, and vital legal documents (deeds, wills, titles)—that often get lost in high-volume environments.
The Three Pillars: Everything is categorized into Keep, Donate, or Discard, and nothing is removed without following the boundaries we set during the walkthrough.

Step 4: Discreet Removal & Logistics

We understand the sensitivity of your neighbourhood reputation. We use unmarked vehicles and work efficiently to minimize the “footprint” of the cleanup. We handle the heavy lifting, loading, and hauling, ensuring that the removal phase is fast, quiet, and professional.

Step 5: Deep Cleaning & Biohazard Sanitization

Once the clutter is removed, we address the health of the home. Hoarding environments often harbour hidden mould, allergens, or bacteria.

Hospital-Grade Disinfection: We use industrial-strength, EPA-approved sanitizers to scrub surfaces.
Air Quality Restoration: We utilize HEPA air scrubbers and professional deodorization techniques to remove stubborn odours, ensuring the home is not just empty, but truly healthy to breathe in.

Step 6: Post-Cleanup Walkthrough & Handover

Our job isn’t done until we walk through the finished result with you. We ensure every goal discussed in Step 1 has been met.

We help you “reset” the space, often assisting with basic organization so that the home feels manageable and welcoming again. We leave you with a clean slate and the peace of mind you deserve.

Professional, cleaning services for hoarders—compassionate, step-by-step Support

For a more personal experience, connect one-on-one with a project manager who understands your journey.

Talk to a Hoarding Cleanup Specialist Today!

Frequently Asked Questions

What happens during the free, no-obligation walkthrough?

The walkthrough is a crucial first step for two reasons. First, it allows us to meet you, understand your specific goals, and discuss a timeline that works for your needs. Secondly, it gives our project managers a clear understanding of the environment so we can provide an accurate, fixed quote with no hidden surprises. It’s a quiet, no-pressure conversation to ensure you feel comfortable with our plan.

Will my neighbors know what is happening?

We prioritize your privacy above all else. Our team arrives in unmarked vehicles, and we do not wear uniforms that scream “junk removal.” We work quickly and discreetly to ensure that your personal situation remains private and that the cleanup process is as low-profile as possible.

Do you just throw everything away, or will you help me sort?

We never perceive your belongings as “junk.”Our “Search and Rescue” protocol is designed to help you sort items into Keep, Donate, and Recycle categories. Our staff is specifically trained to look for “hidden” valuables like jewellery, uncashed checks, sentimental photos, and important legal documents (deeds/wills) that may have been lost in the clutter.

How much does hoarding cleanup cost?

Because every home and situation is unique, costs can range from a few hundred dollars for light decluttering to several thousand for deep cleaning and biohazard remediation. This is why our free onsite assessment is so important—it allows us to give you a firm, transparent price based on the actual volume of items and the level of cleaning required.

Do I need to clean or prep anything before you arrive?"

Absolutely not. In fact, we prefer that you don’t. The purpose of our service is to take the entire physical and emotional burden off your shoulders. You don’t need to ‘pre-clean,’ sort, or even move a single box before our free walkthrough or our first day on-site. Our team is trained to handle the situation exactly as it is, and we arrive fully equipped to manage everything from the initial sorting to the final sanitization.”

The Final Handover: Your Fresh Start Guaranteed.

Every hoarding situation is unique—and so is the way we help. By filling out the form below, you’ll give us the details we need to understand your specific challenges and create a safe, compassionate, and effective plan tailored just for you. We know it’s not easy to reach out, but this small step can make a big difference. Our team responds with care, respect, and complete confidentiality.

Request a free, no-obligation, in-person walkthrough today

Our dedicated team works fast while handling the heavy lifting and logistics. Request a free walkthrough and take the first step toward reclaiming your space.

Serving Your Local Area

We provide hoarding cleanup services across Vancouver, Burnaby, Surrey, Richmond, Delta, Coquitlam, New Westminster, and the entire Lower Mainland.

Since 1998, 1st Hoarding Clean Up has been providing compassionate, responsible hoarding cleanup and decluttering services.

Greater Vancouver

#4 – 7187 Honeyman Street Delta, British Columbia, V4G 1E2

Phone: 1-855-468-2588

Vancouver Island
#347, 185 – 911 Yates Street Victoria, British Columbia, V8V 4Y9